How long does the full process take from first inspection to install?

Drone capture, AI scoring, and the weather report typically package inside the first week. Insurance approval usually adds another two to six weeks — clean hail-scope claims resolve fastest, second-inspection claims slowest. Install is scheduled immediately after funding, and most residential projects complete in one to three days on-site.

What does "in-house adjuster" actually mean?

A licensed claims adjuster on our payroll — not a third-party rep. They work your claim remotely using the drone photo set, our AI damage report, the date-of-loss weather report, and your signed contingency agreement. The same adjuster remains your point of contact through funding, and no in-person meeting with you or your carrier adjuster is required.

Do I have to pay anything before my claim funds?

No. For storm-damage work we operate on a contingency agreement: you pay nothing out of pocket until your insurance carrier funds the claim. Your only out-of-pocket after funding is the deductible on your policy. For retail work, soft-pull credit pre-qualification sets the monthly number and qualified homeowners pay $0 down until funding.

How does the satellite measurement actually work?

We measure the roof directly from satellite imagery — slope, area, edge lengths, waste factor, and pitch transitions — without sending a crew to your property. The output drives the Good/Better/Best quote and replaces the traditional on-roof tape walk; measurements are centimeter-grade and are verified against any satellite history we have on the address. For storm scopes it serves as a sanity check on the AI damage report.

What is the Good/Better/Best tier, and why three tiers?

Good, Better, and Best are three material-and-warranty tiers on the same quote — the bottom-acceptable system, the volume-priced mid tier, and the highest-grade system on offer. Each tier is priced and the price difference is the material upgrade, not a markup: volume purchasing and in-house crews keep overhead out of every tier. You pick the tier that matches your budget; SkyQuote gives a 60-second ballpark before a specialist finalizes the number.

Why is Half Price Roof cheaper than a traditional roofer?

Most roofers carry a sales department, project managers, showrooms, and a markup chain — and roll that overhead into every quote. We buy materials in massive quantities and crew every job in-house, so the price you see is the price we bid, and volume savings are passed directly to you. There is no in-person sales visit and no showroom walk-through on either the storm path or the retail path.

How It Works

Storm to installed roof, in five steps — and a fully remote retail process in six.

Every step of Half Price Roof's virtual / remote roofing process — remote adjuster coordination, drone + AI damage report, satellite measurement, Good/Better/Best quoting, virtual closing, and soft credit pre-qualification — is owned by a homeowner-facing team member and almost every step happens remotely. No handoffs to subcontractors, no surprise change orders, no out-of-pocket until your insurance funds the storm path or until funding clears on the retail path.

Call 1-844-945-ROOF Insurance claim help

The Full-Stack Process

Six steps, one virtual roofing process

From the first drone image set to the final e-signed closing, every step is owned by a homeowner-facing team member — and almost every step happens remotely. No handoffs to subcontractors, no surprise change orders, no in-person sales meeting.

Remote adjuster coordination
A licensed claims adjuster on our payroll — not a third-party rep — opens a remote file on your property, sets the contingency, and stays your point of contact through funding. For storm claims this means negotiating directly with your carrier from photo evidence alone; for retail projects the same coordinator shepherds your Good/Better/Best quote through pre-qual and closing. No in-person adjuster meeting is ever scheduled.
Drone + AI damage report
A drone operator visits your property for a 30-point still and video image set — high-resolution imagery of every hail bruise, wind-lifted shingle, and soft spot. The image set then flows through our damage-scoring model so nothing slips past the adjuster: every bruise, dent, and uplift is logged with a confidence score and a pin on the roof diagram. Packaged as the AI damage report, which is what the adjuster uses to negotiate the full scope — not a partial payout.
Satellite measurement
For retail projects — and as a sanity check on storm scopes — we measure the roof directly from satellite imagery. Satellite measurement replaces the traditional on-the-roof tape walk with a centimeter-grade measurement, slope map, and waste-line calculation. No crew on your property for what is essentially a quote-side step; the result feeds the Good/Better/Best quoting engine.
Good/Better/Best quoting
Every retail home — and every storm roof that fails pre-qual — gets a tiered retail quote: a Good tier with the bottom-acceptable material set, a Better tier with volume-priced upgrades, and a Best tier with the highest-grade system on offer. Material pricing is volume-purchased and overhead savings are passed on to you. The result is a quote in writing, not a "salesperson follow-up" — answer the questions in SkyQuote for a 60-second ballpark and a specialist follows up with the final number.
Virtual closing
Once you pick the Good/Better/Best tier you sign remotely and we close the contract electronically — no showroom walk-through, no in-person sales meeting. The contract, the scope, the schedule, and the warranty all land on a single e-sign flow. Storm claims close identically: the contingency is signed online before the drone operator visit, and the install is scheduled the moment the carrier funds.
Soft credit pre-qualification
A soft credit pull — never a hard inquiry — checks your financing range against the project total and shows you monthly payment options across the available terms. You see the monthly number before you commit to a tier, and our financing team matches you to the right term for the right tier. No bank visits, no in-person sales appointment; the closing happens the moment you sign, and install is scheduled once funding clears.

Storm-only quick reference

Five steps on the storm path

From the first drone image set to the final close-out inspection, every step on the storm path is owned by a licensed, in-house adjuster — no subcontractors, no third-party reps.

Drone inspection

A drone operator visits your property to capture a 30-point still and video image set — high-resolution imagery of every hail bruise, wind-lifted shingle, and soft spot. The only on-property touch in our process.

AI scoring

Image set runs through our damage-scoring model, so nothing slips past the adjuster: every bruise, dent, and uplift is logged with a confidence score and pin on the roof diagram — packaged as the AI damage report.

In-house adjuster

Your in-house adjuster works your claim remotely — using the drone photo set, the AI damage report, the weather report for your date of loss, and your signed contingency agreement to negotiate directly with your carrier and secure the full scope.

Claims attorney

If your carrier under-scopes the claim, our partner attorney reviews the file at no cost and escalates the supplement — homeowners never pay for the dispute.

Installation

In-house crews install the GAF system (Top-3% certified) on a written timeline; we do not leave the site until the roof passes our 30-point close-out inspection.

Where we serve

Eight-state coverage, 50 local markets

Satellite-measured scope, drone-captured storm assessment, and e-commerce-based in-house crews; both the remote claims path and the virtual-closing retail program run in every city below. Pick the closest market for local storm history, financing options, and a free SkyQuote estimate.

All Ohio markets

All Kentucky markets

All Indiana markets

All Tennessee markets

North Carolina

6 North Carolina markets

All North Carolina markets

All Georgia markets

All Illinois markets

All Michigan markets

Process FAQ

Common questions about the storm + retail process

Storm-path and retail-path specifics — from AI damage reports and contingency agreements to satellite measurement, tier pricing, and soft-pull pre-qualification.

Have more questions about the remote process?

The full FAQ answers the top objections to a fully remote roof replacement — drone inspection, satellite measurement, virtual closing, soft credit pull — in plain English.

See the full FAQ →

Blog

Deeper reading on the claim process

Step-by-step guides on filing a roof insurance claim and understanding impact-resistant shingle ratings.

How to file a roof insurance claim →What is a Class 3 shingle? →

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